This week has been a trial of patience for me and parents. First, in a time span of four days we changed campgrounds three times. Personally, that’s a little much for me! I like riding in the car but seriously, this bird needs some play time away from those pesky dogs who insist they must sit by me in the car. So finally we settle in and next thing I know, the furnace goes out in the middle of the night. I am a tropical bird people, I demand heat!
Pickles isn’t far off, it has been a trying week for residents of The Gump. When we pulled out a week ago we were looking forward to a nice stay at Dead Horse Ranch State Park. It was a mere two hours from the house but cooler than Phoenix. We got here and Dave decided that he could back into the space without assistance.
The tree won the argument and Dave no longer believes that backing in without my help is such a great plan. So, we park and I get everyone settled while he gets us hooked up for the next two weeks. By this time, he is upset with himself, tired, and stressed out that he has irreparably harmed The Gump. So, you can imagine his joy in realizing that he read the site information wrong and that while we had 50amp power and water, we didn’t have sewer. Frustrated, tired, and pissed off that everything so far had gone horribly wrong we decided to change campgrounds the next day.
Scrambling quickly we decided on Alamo Lake State Park, change our reservations, and climb into bed. Well as you know that didn’t work out so well, and we ended up back at Dead Horse Ranch.
The night we all tumble into bed exhausted but content at the new site at Dead Horse Ranch. We took showers before bed and suddenly the blasted furnace kicks on but is only blowing cold air and not kicking off. Dave fiddles with it, pulls power, resets the blasted thing, everything you can think of in the dark. Finally, we settle on pulling the fuse and going to sleep. Pickles was in his usual spot in the kitchen, the fireplace was on. I woke up cold on Wednesday, stiff joint cold which isn’t a sign of an adequately warm home. I check on the bird, he’s fine a little mouthy but fine. I grab a sweater and read until Dave wakes up. He starts work and eventually gets a chance to fiddle with the furnace.
Nothing we try works, so we contact our service advisor who recommends calling Keystone. Keystone’s wonderful advice? Take it to a local dealer and have them look at the issue. Astounded that on a rig less than forty-five days in our possession that’s the advice, I grumble but call the closest dealer. Nope, they don’t have furnace parts in stock and they don’t make housecalls (so to speak) and so we’d have to drag The Gump there and leave it for multiple days. That SO wasn’t happening!
I did a little research and found RV Medic who were able to come to us the same day. Imagine that, reasonable service that wouldn’t require moving The Gump. So, Gideon Ephart from RV Medic showed up and diagnosed the problem. A blown circuit board on the furnace. We paid the fee and had the circuit board replaced. Once again, we would have heat and the trip could continue. Well, Thursday night the furnace started acting up again but different than last time. We once again called RV Medic and they came out. Turns out we were the lucky ones and got the first bad circuit board in six years. Woo Hoo! Problem is now solved. The furnace ran all night like it was supposed to and Pickles can once again claim to be the world’s most spoiled Severe Macaw.
Look, we don’t mind the work and the little things that go wrong. We greatly appreciate small, family owned businesses like RV Medic which solve problems quickly and efficiently. What we didn’t expect was the cavalier attitude of Keystone/Dutchman about the problems we are experiencing.
We have reservations for two peaceful weeks at Fool Hollow Lake State Park starting tomorrow. With a working furnace, and what we expect will be a mostly empty park due to weather, we are looking forward to packing the family tomorrow and moving .